Satori Tile® values the privacy of its customers and website visitors. This privacy policy describes how we collect, use, and disclose personal information that we receive through our website and other online services.
Information We Collect
We collect information you provide directly to us, such as when you request product information, contact customer support, or purchase products. This may include your name, email address, phone number, billing and shipping addresses, and payment card information.
We also automatically collect information about your use of our services, such as your IP address, browser type, operating system, referral URLs, device information, pages viewed, links clicked, and time spent on pages. This data allows us to understand how visitors use our site and improve our services.
Use of Information
We use the information we collect for the following purposes:
- Provide, maintain, and improve our products and services
- Process and complete purchases and orders
- Communicate with you about your account, purchases, and requests
- Provide product recommendations, special offers, and other personalized content
- Improve user experience and site navigation
- Prevent fraudulent transactions and enhance security
We do not rent, sell, or share your personal information with third parties except as described in this policy. We may share anonymized, aggregated data with third parties for industry research and analysis, demographic profiling, and other similar purposes.
Disclosure of Information
We may disclose your personal information if we believe it is reasonably necessary to comply with laws, regulations, legal process, or governmental request; to protect the safety, rights, or property of the Company, our customers, or the public; or in connection with a sale or transfer of some or all of our business or assets.
We may share your personal information with service providers who perform services on our behalf, such as payment processing, order fulfillment, email delivery, hosting, analytics, and other services. We only provide service providers with the minimum amount of personal information necessary to complete the requested service.
We may share your name and contact information with other businesses whom we believe would like to market their products to you. You may contact us at any time to opt out of such sharing.
Cookies and Tracking Technologies
We and our service providers use cookies, web beacons, and other tracking technologies to collect information about your use of our site and services. This allows us to analyze traffic, store your preferences, speed up searches, and improve your experience on our site.
You can control the use of cookies at your browser or device level, but opting out of cookies may affect your ability to use certain features of our site or services.
Data Security
We employ technical, administrative, and physical safeguards designed to protect your data from unauthorized access, use, or disclosure. However, no security measures can provide absolute protection. We cannot guarantee the security of our systems 100%.
Children’s Privacy
Our services are not designed for or intentionally targeted to children under 13. We do not intentionally collect information about children under 13. If you believe we have collected personal information from a child under 13, please contact us so we can take appropriate action.
Your Privacy Choices and Rights
You have certain choices regarding how we use and disclose your personal information:
- You can opt out of receiving promotional communications from us by following the unsubscribe instructions in the message
- You can adjust cookie settings in your browser
- You can choose not to provide us with certain personal information, but this may affect the services we can provide to you
You also have the following rights with respect to your personal data:
- The right to request a copy of personal data we hold about you
- The right to correct or update incomplete or inaccurate personal data
- The right to restrict or object to our use of your personal data in certain situations
- The right to delete your personal data in certain circumstances
- The right to receive your personal data ported to another organization
- The right to file complaints with appropriate data protection authorities
To make a request regarding your personal data, please contact us using the information in the Contact section below. We will consider and respond promptly to all requests in accordance with applicable data protection laws. Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that began prior to requesting a change or deletion.
International Data Transfers
We are headquartered in the United States and have service providers in other countries, so your personal information may be transferred outside of your state, province, or country. We take appropriate steps under applicable data protection laws to ensure adequate safeguards for cross-border data transfers.
Changes to this Policy
We may occasionally update this privacy policy to reflect changes in our practices, technologies, legal requirements, and other relevant developments. If we make any material change, we will provide notice through our website or by other means prior to the change taking effect. Your continued use of our services constitutes agreement with the revised policy.